📦 Shipping 📦


We strive to ship out orders within 48hrs of order receipt.  Orders ship USPS or UPS, as selected by customer at checkout.  USPS is the only option for International shipping*.

 

NOTE: In 2022 USPS announced longer standard delivery times and price increases for Priority, in an effort to combat its ongoing cost issues.   We have no control over these nationwide service and price changes. At holiday time USPS service can also be unreliable with delivery estimates due to the higher volume of packages in their system. Some packages sometimes take much longer to be delivered.  International post delays vary even more widely.  We recognize this can be frustrating, but ask for customer patience, as this is beyond our control. 

* If the USPS tracking says delivered, but you do not have your package, you will need to talk to your local post office, as this is a carrier issue and beyond our control.  We cannot see or access any further detail than the tracking provides.  USPS mail carriers are required to scan parcels with GPS coordinates to confirm exactly where they have delivered in the event they left it in an unusual place or an incorrect address.  This tends to happen more at holiday time when there is both a higher volume of packages & temporary staff at USPS.  Our packaging is colorful and distinct, which makes it stand out in the event they have delivered it incorrectly.  The sooner you contact your local office, the sooner they can rectify it.

We highly recommend selecting UPS for domestic shipping if your order is time sensitive.

  
Please keep in mind that shipping estimates at checkout are provided by USPS & UPS and reflect approximate transit times, in normal circumstances.  They DO NOT include the time it takes for us to process orders once they are received. Carriers do not guarantee delivery dates unless orders are USPS Express or UPS Air.

Also, please note that packages are insured up to a contents value of $100 only.  If your order is above this amount, you will need to indicate via email or note on order that you require additional insurance, at your cost, if you wish to insure your package for the full value.    

We ship within the US and to Canada, Australia & United Kingdom.  Due to changes in laws regarding VAT, we no longer ship internationally to any additional countries.  Shipping rates & duration vary based on country. 

* International buyers are responsible for any customs, handling/brokerage fees or import taxes that may apply.  These can vary widely by country and value.  Please consult your country's national carrier to determine what they may charge when a package has been handed off to them at the border. 

We appreciate your patience in these challenging times.